You receive your Decathlon gift card from Giffy by e-mail with a card number and a PIN. You can spend it in Decathlon stores and online at decathlon.nl. Online, choose the gift card option at checkout and enter the card number and PIN; in the store, show the e-mail at the till.
Does Decathlon say there is no balance on the card while you have not used it yet? Send us your Giffy code and the e-mail address you received the card on via [email protected], and we will look into it for you.
