Did you receive a gift card from a brand by e-mail through a Giffy partner such as Etos or Kaartje2go, for example an Etos or bol gift card? Then the card number and PIN in that e-mail are your gift card. You do not need to unlock, activate or exchange anything. Use them directly with the brand: at checkout in the web shop, or at the till by showing the e-mail on your phone or a printout.

Then you first choose a gift card yourself in the Kaartje2go store: store.ilovegiffy.com/kaartje2go. A Giffy code has 19 digits and starts with 6064 36. Please note: a card number starting with 6064 3636 is not a Giffy code but already your bol.com gift card; you use it directly on bol.com. Kaartje2go codes only work in the Netherlands.

Is the e-mail with your gift card missing or does the card not work? Send us the e-mail address you received it on and the name of the partner through the chat or [email protected], and we will look into it for you.