Here are a few steps to help you address the issue.
Double-Check Validity Date and Code: Before moving forward, ensure that your Giffy Code hasn't expired.
Double-Check Code and PIN: Review the Giffy Code and PIN. A simple typing error can sometimes be the cause of the problem.
Contact Customer Service
If you can't resolve the issue, please reach out to our Support team. Be sure to provide them with all the relevant details about your order. They will investigate the matter and assist you accordingly.