Redeeming eGifts in our store requires only a valid Giffy Code and PIN. However, if these details fall into the hands of an unauthorized person, the stored value on your Giffy Card could be at risk.

Contact Customer Service Immediately

As soon as you realize your Giffy Code might have been compromised, reach out to our customer service team without delay. They will let you know about your available options.
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While our customer service team will do their utmost to assist you, we cannot guarantee a resolution if your Giffy Code has been used by someone else.

Responsibility for Securing Data
Please be aware that the responsibility for safeguarding your Giffy Code and PIN lies with you, the recipient. Always ensure these details are kept confidential and secure.