Error Message “Card Balance is Zero”
1. What does the “Card balance is zero” error mean?
This error message indicates that the Giffy code currently has no balance available for redemption.
2. How long will it take to reload my Giffy code?
The Giffy code will be reloaded within 30 minutes. After that, you can try redeeming the code again.
3. What should I do if I still can't redeem my Giffy code?
If you’re still unable to redeem your Giffy code after 30 minutes, please contact our customer service team. You can reach us via:
Chat: Available on our website.
Email: Send an email to [email protected].
In your message, please include the following information:
Your Giffy code.
The gift card you wanted to receive.
The email address where we can reach you.
Our customer service team will be happy to assist you with resolving this issue!