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What is Giffy's Response Time to Resolve Issues?

We generally respond to customer inquiries within one business day.

Here is how you can reach us:

Chat: our support team is available on business days from 8:00 to 17:00 (Dutch time) through the chat module on your screen. Feel free to leave a message outside these hours and we will get back to you as soon as possible.

E-mail: [email protected]. Please include your Giffy code (it starts with 6064 36) and the e-mail address you received the card on, so we can start right away.

Phone: +31 97 010 22 36 30, on business days from 8:00 to 17:00 (Dutch time).

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